The TIA Solution integrates, streamlines and standardises claims, policy and sales processes and workflow into one adaptable solution.
It supports and manages the core insurance processes across the value chain; from planning marketing activities, quotations, through the whole policy lifecycle, commission, claims handling - including integrating to external service suppliers - loss adjusting, reinsurance and management information.
Customer Relationship Management
Handling all information about clients, third parties, agents, institutions etc. The solution is fully customer-centric and includes such modules as TIA Party, TIA Case Management, and TIA Marketing.
Policy Administration
Full quotation and policy administration module, including automated underwriting and flexible renewal of rules, with integration to TIA Commission and TIA Reinsurance.
Claims Management
Handling the entire claims process from first notice of loss (FNOL) to administering Service Suppliers and also managing Complaints. A focus on efficiency and policyholder service.
Product Definition
Configuration and maintenance of the insurance products offered to the clients with full control of versions.
